the embassy suites arcadia hotel team

Meet Our Team

Say hello the friendly staff at the Embassy Suites by Hilton Arcadia Pasadena! We’re lucky to work with the best hotel team in the entire world and would love to introduce you to people that make the Embassy Suites Arcadia such a unique and special place. Each day, our talented team collaborates, takes care of business, and makes coming to work a fun and exciting experience. Get to know the people behind the scenes and say “hi” the next time you see us!


Catch Me at My Best

Hilton's annual recognition program, Catch Me at My Best, functions as an initiative that identifies employees who are truly committed to hospitality. Through the end of August, guests, managers, and fellow colleagues are encouraged to acknowledge those who have gone above and beyond. Look for posters throughout our hotel for more information and be sure to enter your submission below or fill out a card from the front desk and denote those who have positively impacted your day!

Submit Here


Luis Plascencia | General Manager


luis plascencia

Where are you from originally?
I was born and raised in Duarte, CA.

How long have you worked at Embassy Suites by Hilton Arcadia?
I've worked here for two years.

What do you enjoy most about working at the hotel?
I most enjoy my management team!

What is your favorite thing to do in Arcadia?
Eating at the various Asian food restaurants.

Where is the best place to eat in Arcadia?
Din Tai Fung, they offer a large variety of dim sum and tasty side dishes.

Do you have a favorite travel destination?
I love to travel! If I had to choose I would say Italy and Spain. Italy because of the food and history and Spain because of the food and family roots that I'm always amazed at discovering.

Tell us a fun fact about yourself
My first job was as a bellman and I returned to the same hotel 13 years later as the General Manager!


Naomi Briones | Director of Sales


naomi briones

Where are you from originally?
I was born and raised in Cupertino, California - I'm a Native Californian!

How long have you worked at Embassy Suites by Hilton Arcadia?
I've worked here for 4 years, but have been with the Embassy Brand for nearly 20 years! I'm a true "green" bleeder, I love the Embassy Brand and what it offers to our guests.

What do you enjoy most about working at the hotel?
The best part about working here in Arcadia is not only our team, but how well our management team works together.

What is your favorite thing to do in Arcadia?
Shopping at Westfield Mall and going to Santa Anita Race Track

Do you have a favorite travel destination?
I love going to The Bay Area to visit my family, but if it was for a vacation...I'd have to say Hawaii!

What is your favorite place to eat in Arcadia?
I have several...so to pick just one is very difficult! My top three in Arcadia would be: Maki and Sushi; The Derby and Din Tai Fung.


Mark Blue | Senior Sales Manager


mark blue

Where are you from? If you aren't from Arcadia or the surrounding area, where were you previously and what brought you to this area?
I grew up in El Monte, not too far from Arcadia, but now live with my family in Alta Loma.

How long have you worked with Embassy Suites by Hilton Arcadia and what is your favorite thing about working at the Embassy Suites by Hilton Arcadia?
I recently returned back to the hotel in July 2016 after being gone for 6 months, but have worked here for about 2 years. My favorite thing about working at the hotel is the Team, from the Front Desk to HR, to Catering and the Executive Team, in my 20 years in the Hotel Industry, I have never worked with a more dedicated and hard working team. They go out of their way to ensure every guest feels right at home and give's back to the community in so many ways.

What is your favorite thing to do in Arcadia?
Hang out with family and friends at the world famous Santa Anita Race Track.

What is your favorite place to eat in Arcadia?
Villa Catrina, I just love their homemade tortillas.

Do you have a favorite travel destination?
I actually have two. One is Maui, HI, I have family that live there and I love spending time with them when I can. My second is Nashville, TN where I also have family and plan to retire.

Tell us a fun fact about yourself:
I have been a Volunteer Little League Umpire for 7 years.


Heather Campbell | Director of Housekeeping


heather campbell

Where are you from originally?
I was born and raised in Santa Clarita, California.

How long have you worked at Embassy Suites by Hilton Arcadia?
I have been here for 3 years now. The best 3 years of my professional life yet!

What do you enjoy most about working at the hotel?
The management staff and employees alike are the best part about working at the Embassy Suites. It truly is like a family and everyone cares about each other from the top down. It's unlike any property I've worked at before.

What is your favorite thing to do in Arcadia?
I love to go to the Race Track when it's open. It's my new hobby!

What is your favorite place to eat in Arcadia?
Pho Ha, I drag my co-workers there frequently - especially when it's overcast!

Tell us a fun fact about yourself.
I am first generation Irish. My mom was born and raised in Dublin, Ireland and competitively step danced for many years! She has attempted to show me a few steps, but I always seem to get them mixed up and do them backwards. It's rather comical to watch.


Jessy Yong | Director of Accounting & Human Resources


jessy yong

Where are you from originally?
I am originally from South America, more specifically, from a small yet amazing country called Ecuador! I migrated to the United States when I was 16 years old.

How long have you worked at Embassy Suites by Hilton Arcadia?
I have been here for 3 years. I commute a total of 30 miles one way every day to enjoy working at this beautiful property and with amazing co-workers.

What do you like to do away from work?
I enjoy spending every minute I possibly can with my husband and 3 boys. We enjoy watching and playing soccer.

Where is your favorite place to eat in Arcadia?
I like to eat at our neighboring business - Capital Seafood. They have really good dumplings!

Do you have a favorite travel destination?
I always enjoy going back to my country. However, my next ideal place to visit is Hawaii and Arab Emirates.


Nick Ledbetter | Director of Food and Beverage


nick ledbetter

Where are you from originally?
I was born and raised in Glendora, California.

How long have you worked at Embassy Suites by Hilton Arcadia?
I have worked at Embassy Suites for almost 3 years. My position is a new experience for me that has opened my eyes to new and exciting things.

What do you enjoy most about working at the hotel?
My team is my other favorite thing about working here, without them I wouldn't be the manager I am today.

What is your favorite thing to do in Arcadia?
Watch horse races at the Santa Anita Race Track

Do you have a favorite travel destination?
I love travelling and exploring Hawaii - there is no other place like it.

Tell us a fun fact about yourself.
I am known as the IT guy at work even though I work in Food and Beverage. I love working with technology and the networking of different aspects they bring.


George Papavasiliou | Front Office Manager


George Papavasiliou

Where are you from originally?
I was born and raised here in Arcadia

How long have you worked at Embassy Suites by Hilton Arcadia?
I have been with Embassy Suites for three years.

What do you enjoy most about working at the hotel?
My favorite thing about working here is the everyday challenges that I come across and the team I work with that assist me in accomplishing those challenges.

What is your favorite thing to do in Arcadia?
To be here at the hotel working

What is your favorite restaurant in Arcadia?
I don't really have a favorite restaurant, but I enjoy going out and trying new places with the management team. This is a great way for me get to know the food and places to recommend to our guests.

Do you have a favorite travel destination?
My favorite place to travel is Greece, I try to go every other year.


Yelena Salazar | Catering Sales Manager


yelena salazar

Where are you from originally?
Born and raised in La Mirada, California. I moved to San Dimas with my family and have lived there the past 10 years.

How long have you worked at Embassy Suites by Hilton Arcadia?
I've been here for almost a year and loving it!

What is your favorite place to eat in Arcadia?
My favorite place to eat is at Wood Ranch Grill at the mall. They have the best BBQ Chicken Salad and Sweet Potato Fries.

Do you have a favorite travel destination?
I love travelling, but my most memorable trip was to Sicily, Italy.


Sander Edmondson | Executive Chef


chef sander edmondson

Where are you from originally?
Texas of course. Howdy! San Antonio to be more accurate.

How long have you worked at Embassy Suites by Hilton Arcadia?
Been Here with Embassy Suites one year. I like the openness of the operation and interactions with our guests.

What do you enjoy most about working at the hotel?
I like the openness of the operation and interactions with our guests.

What is your favorite thing to do in Arcadia?
I enjoy Riding my bike all over from the parks to the top of Monrovia canyon.

What is your favorite restaurant in Arcadia?
Matt Denny’s

Do you have a favorite travel destination?
New Orleans…It’s like Disneyland just for Adults. Great food and drinks!

Tell us a fun fact about yourself.
My favorite hobby is building and painting custom motorcycles.